Get 15% OFF on first order. Limited only FIRST 50's new members, Hurry up to sign up now!
Our production 2-3 working days plus delivery duration, Hong Kong: 3 days, Asian countries< 3-5 days, European: 10 days, North America 8-10 days
For details, please contact our custom servies, whatsapp: 852 69063960 or email: firstname.lastname@example.org 7 x 24 services, our team will help help to fix it shortly.
Due to to COVID-19 issue, Self collect our our studio is not available now.
You can cancel by logging in into your Printcious account. Go to ‘My Orders' and cancel button will be under the ‘Status' section. However, this is only applicable for ‘Pending' orders only.
You will receive an email with the tracking number after we ship your item. Please click directly on the link in the email to track your shipment.
Your payment might not been updated or the payment has failed. If you have already made the payment, please send the proof of payment to email@example.com or whatsapp our custom services team +852 69063960
Unfortunately, we are unable to change the discount voucher once the order has been placed.
Absolutely. Please contact our customer service immediately through Whatsapp 852 69063960 or email us at cs@ikonex-online. We cannot change the design once the item is processed.
Please directly email us at firstname.lastname@example.org or whatsapp 852 69063960 to change your address. We are no longer be able to change the address if the item is in the process of delivery.
You can check your status by clicking your username at the top right corner of the page and choose ‘My Orders'.
Your order will be processed once we receive the payment within 2-3 working days (depending on the shipping locations, Asian: 3-7 days, European: 7-10 days, North America: 8-11 days) which exclude Saturday, Sunday and public holidays.
As our products are made to order, therefore we do not accept returns for size changes.