PetzyLover

To place an order, follow these simple steps:

• Browse our collection of phone cases and select the one(s) you like.
• Click on the "Add to Cart" button to add the item(s) to your shopping cart.
• Once you have finished selecting your items, go to your shopping cart and click on "Proceed to Checkout."
• Enter your shipping and payment details, and click on "Place Order" to complete your purchase.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Choose the payment method that suits you best during the checkout process.

The delivery time depends on your location. Generally, we aim to process and ship orders within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information. Shipping times may vary, but typically range from 3-7 business days for domestic orders and 7-14 business days for international orders.

Yes, we offer international shipping to most countries. However, please note that customs regulations and shipping times may vary for international orders. Additional customs fees, taxes, or duties may apply, which will be the responsibility of the recipient.

We want you to be completely satisfied with your purchase. If you receive a defective or damaged item, please contact our customer support within 7 days of receiving your order to arrange a return/exchange. For non-defective items, we accept returns within 30 days of purchase, provided that the item is unused and in its original packaging. Please refer to our Returns & Refunds policy page for detailed instructions.

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on our website or the shipping carrier's website.

If your package is delayed or hasn't arrived within the estimated delivery time, please contact our customer support. We will investigate the issue and work with the shipping carrier to resolve it as quickly as possible.

Yes, we offer bulk and wholesale discounts for larger orders. Please contact our sales team or fill out the wholesale inquiry form on our website to discuss pricing and options.

If you need to cancel or make changes to your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes may not be possible.

You can reach our customer support team by sending an email to hello@ikonex-online.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours, Monday to Friday.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!