About Promotion & Discounts

How do I get my new member 10% discount?

Welcome to the family! Getting your 10% new member discount is simple:

  1. Scroll to theย email subscribe boxย on our homepage
  2. Enter your email address and click Subscribe
  3. Check your inbox โ€” yourย 10% discount codeย arrives instantly
  4. Apply it at checkout on your first order

No catch. No minimum spend. Just a genuine thank you for joining us.

Can I win a bigger discount with the Mini-Game Challenge?

Absolutely! If 10% is not enough, try your luck with ourย Mini-Game Challengeย โ€” where you can win an instant discount ofย up to 30% offย your order.

  • ๐ŸŽฎ Free to play โ€” no purchase required
  • โšก Instant discount code delivered immediately
  • ๐Ÿ”„ New challenges added regularly
  • ๐Ÿ† Maximum discount:ย 30% off

Look for theย "Try Your Luck"ย banner at the top of our homepage to play.

Can I use my new member 10% discount AND a Mini-Game discount together?

Onlyone discount codecan be applied per order. We recommend using whichever code gives you the biggest saving. If you won 20% or 30% from the Mini-Game, use that one โ€” it beats the 10% new member code. Save your member code for your next order if needed.

Do you run seasonal sales and promotions?

Yes! We love rewarding our customers throughout the year. We run special promotions for:

  • ๐ŸŽ„ Christmas & New Year
  • ๐Ÿ’ Valentine's Day
  • ๐Ÿ‘ฉ Mother's Day & Father's Day
  • ๐Ÿฃ Easter
  • ๐Ÿ›๏ธ Black Friday & Cyber Monday
  • ๐ŸŽ‚ Our store anniversary

Subscribe to our emails and follow our social media to be the first to know about every sale.

Where do I find the latest promo codes?

ChannelWhat You Get๐Ÿ“ง Email NewsletterExclusive codes + early access๐Ÿ“ธ InstagramFlash sales + giveaways๐Ÿ‘ FacebookPromotions + Mini-Game alerts๐ŸŽต TikTokFun challenges + discount reveals๐ŸŒ Website BannerLatest active promotions

How do I apply a discount code at checkout?

Applying your discount is easy:

  1. Add your custom rock slate photo product to cart
  2. Proceed toย Checkout
  3. Look for theย "Discount Code"ย field
  4. Enter your code and clickย Apply
  5. Your discount is deducted from the order total instantly

Please note: discount codes must be appliedย beforeย completing payment โ€” they cannot be applied retroactively after an order is placed.

My discount code is not working โ€” what should I do?

If your code is not working, please check the following:

  • โœ… The code is entered exactly as received โ€” no extra spaces
  • โœ… The code has not expired
  • โœ… Only one code is being applied at a time
  • โœ… The code applies to the products in your cart
  • โœ… The minimum order value (if any) has been met

Still not working? Contact us viaย Live Chat, WhatsApp, or Emailย with your code and we will fix it for you within 12 hours.

Do you offer a referral programme or loyalty rewards?

Not at this stage โ€” but it is on our roadmap and we are working towards it. For now, the best ways to save are ourย Mini-Game Challengeย (up to 30% off),ย new member discountย (10% off), and our regularย seasonal promotions.

Subscribe to our emails to be the first to hear when our loyalty programme launches.

Can I get a discount for ordering multiple products?

Yes! For orders ofย 10 pieces or more, bulk pricing discounts are available. The more you order, the better the price per piece. This is ideal for:

  • ๐ŸŽ Corporate gifts
  • ๐Ÿ’’ Wedding favours
  • ๐ŸŽ“ Graduation gifts
  • ๐ŸŽ‰ Event giveaways

Contact us directly for aย custom bulk order quoteย before placing your order.

Can I get a discount if I missed a sale or promotion?

Unfortunately we are unable to apply past promotional prices to orders placed outside of the promotion period. However here is what we recommend:

  • ๐Ÿ“งย Subscribe to our emailsย โ€” get notified before the next sale starts
  • ๐ŸŽฎย Play the Mini-Gameย โ€” win up to 30% off anytime, not just during sales
  • ๐Ÿ“ฑย Follow our social mediaย โ€” flash sales are announced there first
  • ๐Ÿ””ย Check the announcement barย on our homepage for active promotions daily
  • Promotion & Discounts

    Save more with our new member discount, seasonal sales, and Mini-Game Challenge. Discover all the ways to get the best deal on your personalised order.

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  • Ordering

    Everything you need to know about placing your order โ€” from uploading your photo to checkout. Simple, fast, and personalised just for you.

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  • Products information

    Learn everything about our Rock Slate Photo, Slate Clock, and Colouring Mandala Kit โ€” materials, sizes, durability, and what makes each piece truly special.

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  • Our designs

    From personal photos to AI art styles, watercolour effects, and custom illustrations โ€” discover how we turn your image into a one-of-a-kind masterpiece printed on natural stone.

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  • Production & Processing

    Every piece is handcrafted in our Hong Kong studio in just 2 business days. Learn how your order goes from photo upload to a finished, quality-checked slate ready to ship.

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  • Delivery & Shipping

    We produce your order in just 2 business days and ship worldwide from Hong Kong. USA 11โ€“13 days ยท Europe 10โ€“12 days ยท Asia 8โ€“11 days. Fast, fully tracked, door to door services.

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  • Shipping Surcharge Update

    Oil prices are rising. We are absorbing half the cost ourselves. A temporary surcharge applies to orders under USD 40. Here is exactly what you need to know.

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  • Billing & Payment

    We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Fast, secure, and protected. Find answers to all your payment questions here.

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  • Returns & Exchanges

    All products are custom Print-on-Demand However, damaged or defective items are fully covered. Your satisfaction is our priority.

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  • Work with designers

    Love creating? Join our design team and earn commission on every artwork sold and every order placed. Turn your creativity into a steady income.

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  • Work with Resellers

    Sell our products under your own brand. No stock, no warehouse, no risk. Join our reseller programme and earn on every order.

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  • Work with Suppliers

    We are always looking for new and exciting products. If you have something that suits our brand, fill in our supplier form and we will get back to you shortly.

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