FAQ-Delivery & Shipping

Q1 What shipping methods do you offer?

A1 We offer various shipping methods, including standard and expedited options. You can choose your preferred method at checkout.

Q2 Do you ship internationally?

A2 Yes, we ship to several countries worldwide. Please check our shipping policy for specific details and rates.

Q3 How long will my order take to arrive?

A3 Delivery times vary based on your location and the shipping method selected. Typically, standard shipping takes 1-3 business days, while expedited shipping is faster

Q4 How can I track my order?

A4 Once your order ships, you will receive a tracking number via email to monitor its status.

Q5 What should I do if my order hasn’t arrived?

A5 If your order hasn’t arrived within the expected timeframe, please check the tracking information. If there are issues, contact our customer support for assistance.

Q6 Do you offer free shipping?

A6 Yes, we offer free shipping on orders over a certain amount. Check our website for the minimum purchase required.

Q7 Can I change my shipping address after placing an order?

A7 If you need to change your shipping address, please contact us immediately. We can accommodate changes if the order has not yet been processed.

Q8 What happens if my package is lost or damaged during shipping?

A8 If your package is lost or damaged, please contact our customer support team within 14 days for assistance with filing a claim.

Q9 Are there any shipping restrictions?

A9 Some products may have shipping restrictions based on your location. Please refer to our shipping policy for more details.

Q10 Can I pick up my order instead of having it shipped?

A10 Currently, we do not offer in-store pickup. All orders must be shipped to your specified address.

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