Frequently Asked Questions
Love creating? Join our design team and earn commission on every artwork sold and every order placed. Turn your creativity into a steady income — on your own schedule.
About Work with Designers
What is the FSE Designer Programme?
The FSE Designer Programme is our creative partnership initiative — open to graphic designers, illustrators, digital artists, and creative professionals who want to earn income from their artwork without managing inventory, printing, or shipping.
Here is how it works in simple terms:
- 🎨 You create designs for our rock slate photo products
- 🛒 We sell them in our Shopify store
- 💰 You earn commission on every artwork approved and every order placed
- 🚀 We handle everything else — production, quality control, packaging, and shipping
Your job is to create. Our job is everything else.
Who can apply to join the designer programme?
We welcome applications from:
- ✅ Graphic designers — digital layout and composition specialists
- ✅ Illustrators — hand-drawn or digital illustration artists
- ✅ Digital artists — photo manipulation and creative artwork
- ✅ AI art creators — specialists in AI-generated artwork styles
- ✅ Typography designers — text-based and lettering artists
- ✅ Pattern designers — decorative and repeat pattern creators
- ✅ Students and graduates — building their portfolio and income
- ✅ Freelancers — looking for a reliable passive income stream
No minimum experience level is required — we evaluate applications based on the quality and suitability of your portfolio, not your years of experience.
How does the commission structure work?
Our designer commission is structured in two parts — rewarding you for both your creative work and ongoing sales:
Commission Type
When You Earn
🎨Artwork Commission
Paid once for each approved design submitted
🛒Order Commission
Paid every time a customer orders your design
- Both commission types are cumulative — you earn both on every sale
- Commission rates are discussed and agreed individually during the application process
- Payments are made monthly via your preferred payment method
- There is no cap on how much you can earn
The more popular your designs — the more you earn. Every month. Automatically.
What kind of designs do you need?
We are always looking for fresh, creative designs that work beautifully on natural rock slate. Currently in high demand:
- 🖼️ Portrait layouts — single and family photo compositions
- 🎞️ Photo collage templates — multi-photo grid and story layouts
- 📅 Calendar designs — 2027 photo calendar layouts
- 🌀 Mandala patterns — decorative colouring designs
- 🦸 Character art — hero, cartoon, and fantasy portrait styles
- ✏️ Sketch and watercolour effects — artistic photo transformation styles
- 🎫 Occasion templates — birthday, wedding, memorial, graduation
- 🕐 Clock face designs — decorative layouts for slate clock products
- 🌍 Travel and adventure themes — boarding pass, postcard, map styles
- 🐾 Pet portrait styles — popular and consistently high-selling
If you have a unique style or idea not listed above — we want to hear about it.
What file format and specifications do you need?
To ensure your designs are ready for UV printing on natural rock slate, please submit:
- 📄 File format: AI, EPS, PDF, or high-resolution PNG
- 🖨️ Resolution: 300 DPI minimum at print size
- 📐 Bleed: 3mm on all sides for edge-to-edge designs
- 🎨 Colour mode: CMYK preferred for accurate colour reproduction
- 📏 Canvas size: Matched to our standard slate sizes (provided on request)
- 🏷️ Layered files: Preferred — with photo placeholder clearly marked
We will provide a full design specification guide and slate product templates once your application is approved.
Do I keep ownership of my designs?
This is an important question and we want to be fully transparent:
- ✅ You retain full copyright of your original artwork
- ✅ You grant FSE a licence to use and sell your design on our slate products
- ✅ Your name or brand can be credited on product listings if you prefer
- ✅ You can withdraw a design from our store with reasonable notice
- 🚫 We will never sell your design to a third party without your written permission
- 🚫 We will never modify your core design without your approval
All rights and terms are clearly outlined in our Designer Partnership Agreement, which you will receive before any designs go live.
How and when do I get paid?
We keep payments simple and reliable:
- 📅 Payment frequency: Monthly — on the 15th of each month
- 💵 Payment methods: PayPal
- 📊 Sales report: Full breakdown of orders and earnings sent with each payment
- 💰 Minimum payout: USD 20 — earnings below this threshold roll over to the next month
- 🌍 International payments: We pay designers worldwide
You will always have full visibility of your earnings — no hidden deductions, no surprises.
How many designs do I need to submit to get started?
There is no strict minimum — but we recommend submitting at least 3–5 designs in your initial application. This gives our team enough to evaluate:
- 🎨 Your design style and quality
- 🪨 How well your work suits the slate format
- 🛒 The commercial potential of your designs for our customer base
- 📐 Your understanding of print-ready file preparation
The stronger your initial submission, the faster we can approve and onboard you. Quality always wins over quantity.
Can I design for FSE while working with other brands or clients?
Yes — absolutely. Our designer programme is:
- ✅ Non-exclusive — you can work with other brands and clients simultaneously
- ✅ Flexible — no set hours, no deadlines unless agreed for specific projects
- ✅ Remote — work from anywhere in the world
- ✅ Part-time friendly — great as a side income alongside your main career
The only requirement is that designs submitted to FSE are original works and not simultaneously listed with direct competitor slate printing businesses.
How do I apply to join the FSE Designer Programme?
Step 1 — Prepare your portfolio
Gather 3–5 of your best design samples that you feel would work well on rock slate products.
Step 2 — Contact us
Reach out via any of the following:
- 📋 [Designer Application Form →] (link to Google Form or contact page)
- 📧 Email us at dontang.hk@gmail.com with subject: "Designer Application — [Your Name]"
- 💬 WhatsApp us at +852 6906 3960
Step 3 — Include in your application:
- 🖼️ Your portfolio samples or links
- 👤 Brief introduction about yourself and your design background
- 🎨 Design styles you specialise in
- 💬 What excites you about working with FSE
Step 4 — We review and respond
Our team reviews all applications within 3–5 business days and will contact you to discuss next steps.
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Promotion & Discounts
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Ordering
Read moreEverything you need to know about placing your order — from uploading your photo to checkout. Simple, fast, and personalised just for you.
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Products information
Read moreLearn everything about our Rock Slate Photo, Slate Clock, and Colouring Mandala Kit — materials, sizes, durability, and what makes each piece truly special.
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Our designs
Read moreFrom personal photos to AI art styles, watercolour effects, and custom illustrations — discover how we turn your image into a one-of-a-kind masterpiece printed on natural stone.
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Production & Processing
Read moreEvery piece is handcrafted in our Hong Kong studio in just 2 business days. Learn how your order goes from photo upload to a finished, quality-checked slate ready to ship.
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Delivery & Shipping
Read moreWe produce your order in just 2 business days and ship worldwide from Hong Kong. USA 11–13 days · Europe 10–12 days · Asia 8–11 days. Fast, fully tracked, door to door services.
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Shipping Surcharge Update
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Billing & Payment
Read moreWe accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Fast, secure, and protected. Find answers to all your payment questions here.
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Returns & Exchanges
Read moreAll products are custom Print-on-Demand However, damaged or defective items are fully covered. Your satisfaction is our priority.
Let's Work Together
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Work with designers
Read moreLove creating? Join our design team and earn commission on every artwork sold and every order placed. Turn your creativity into a steady income.
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Work with Resellers
Read moreSell our products under your own brand. No stock, no warehouse, no risk. Join our reseller programme and earn on every order.
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Work with Suppliers
Read moreWe are always looking for new and exciting products. If you have something that suits our brand, fill in our supplier form and we will get back to you shortly.